Version 1.9 wont start but 1.8.0.9 does
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@Christian-Stiebing It looks like the portable build got unzipped to a temporary folder. That's probably allowing the system to delete the .triplea-root file, which is the cause of the error you posted above.
I'd suggest unzipping it to a permanent location within your profile. That is, tell the tool you're using exactly where you want the file unzipped to--don't just let it explode the file arbitrarily because, as seen above, it may choose a temporary location. That may require you right-clicking the zip file and choosing a menu item that says something like "Extract to...".
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@Christian-Stiebing Another thing you can try for the non-working TripleA install is to run the TripleA.exe file from a command prompt (pretty much the same instructions as above: open a Command Prompt and
cdto the folder where you installed TripleA). If there's any output from the installer's executable, it should be displayed there instead of disappearing into the ether someplace. -
@ssoloff ok that worked fine. I was able to launch a game, also I was able to join an ongoing online game that way.
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@Christian-Stiebing Cool. That means it's definitely some kind of installer problem and not really related to the TripleA application. Please run TripleA.exe from a command prompt, as I mentioned above.
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@ssoloff It took almost a minute with my PC close to freeze but the game launched finally with the command.
It is almost as slow in response, as it took to launch.
So to say impossible to use.
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@ssoloff Also everything else, except this forum froze as well.
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I had to force a restart, because my computer refused to follow any command.
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@Christian-Stiebing In the same directory as the TripleA.exe file, there's a file named TripleA.vmoptions. Could you please post the content of that file?
Also, in the same directory, there's a log file at
.install4j\installation.log. Please attach (not paste the content of) that file. -
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@Christian-Stiebing Sorry, I forgot to mention that when running TripleA.exe, you need to run it with the
-consoleoption in order for any potential logs to be written to the console. That is,TripleA.exe -console.Given that this may require you to reboot your box, I'll let you decide if and when you want to proceed.
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@ssoloff I am able to start the game via the java file in the bin folder without problems. Ill try that, one moment.
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@ssoloff So no lag, no freeze, no start of the game, no pop-up, no log in cmd.
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@Christian-Stiebing So, just to confirm, when you run
TripleA.exe -consolefrom a command prompt, nothing happens? There is absolutely no output in the command window before it displays a fresh>prompt? -
Also, that next line is printed immidiately. No reaction from the tripleA.exe whatsoever.
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@Christian-Stiebing Thanks for confirming. There's only one more thing I can think of. Please run:
TripleA.exe /create-i4j-logThat should open a message box that will display the path to the log file the launcher will create (and if you answer Yes to the prompt, it should open a File Explorer window to that location). Please attach that log file to this thread.
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there is no prompt. I wasnt asked to confirm or deny a log file creation.
Also the next line was displayed without delay. No further reactions.
Well for me, I can start the game vie the java file in the bin folder. So theres something not right with the triplea.exe or something like that.
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@Christian-Stiebing Yeah, there's definitely something wrong with that executable. I can think of two possibilities:
- The installation folder is corrupted. If you can paste the contents of the installation folder and the
.install4jsubfolder (just using a simpledir), we can rule that out quickly. - It's possible your A/V may be silently blocking the executable or something. You could try temporarily disabling your A/V and re-running the command to see if it does anything. (EDIT: For example, in my A/V, there's a Trusted Application Mode that only permits a whitelist of previously-approved applications to run.)
As you said, you can use the portable build to play the game, so if that's good enough for you, great. Otherwise, if you discover any new information about the installer problem, feel free to post it here, and we'll try to help.
- The installation folder is corrupted. If you can paste the contents of the installation folder and the
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@ssoloff Well at least thats a workaround so I can play the game, which was my goal. So yeah, that helps
Here you go:
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@Christian-Stiebing Your installation looks fine. So, other than possible A/V interaction, I'm stumped. :frowning_face:
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@ssoloff I have no idea. Well the Windows Av didnt showed a warning...
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