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    Stuck password with 2.0.19993

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    • trulpenT Offline
      trulpen @RoiEX
      last edited by

      @RoiEX said in Stuck password with 2.0.19993:

      Well in any case the "Reset to Default" button should work to reset all settings completely.
      If that doesn't work for some reason, please post the exact steps to start PbF you're performing

      I've tried it, and now I've tried it several more times. Doesn't work.

      I don't understand the request.

      I open the client. I click PBF. I load the game. Have tried to reverse those two, to no avail. Always just gets the wrong password. I've corrected the password and opened the game, saved. Doesn't matter.

      It's not a critical bug (if that's what it is) at all, but very annoying.

      Is there anyway I can clean out the client's cache?

      1 Reply Last reply Reply Quote 0
      • RoiEXR Offline
        RoiEX Admin
        last edited by

        There is of course a way to clear out the cache manually but I highly doubt that's the actual problem because clicking reset to default should do exactly that. (It should also give you a prompt in case any values got updated by this).

        So I'm wondering: How do you tell it's using 'the old' password? And you're not just using the wrong password entirely?

        The reason I asked for your steps: Before starting PbF, there should be a username and password field which can temporarily override the settings IIRC. So it shouldn't matter at all if some password happens to be cached regardless

        trulpenT 1 Reply Last reply Reply Quote 0
        • trulpenT Offline
          trulpen @RoiEX
          last edited by

          It's very evident.

          When I first started using 2.0 I filled in the wrong password. It's a different length than my correct one. By one letter.

          When I start the client, the credentials are always empty.

          When I load a game, the credentials show up. And it's always 7 instead of 6 dots in the password-field.

          I adjust this manually. Every time. If I don't, I can't make game posts. When I do I can.

          There's a 100 % conclusion that the client is stuck with a wrong password, which I'm simply not able to correct, except by manual input every single time I load or start a game.

          trulpenT 1 Reply Last reply Reply Quote 0
          • trulpenT Offline
            trulpen @trulpen
            last edited by

            And I've, as above stated, tried all different functions regarding resetting. The client couldn't care less about my sincere efforts.

            I claim this is a bug.

            trulpenT 1 Reply Last reply Reply Quote 1
            • trulpenT Offline
              trulpen @trulpen
              last edited by

              I've also re-installed the client, to no avail.

              I'd prefer not to have to re-install the operative system of my computer only to fix this. If possible.

              trulpenT 1 Reply Last reply Reply Quote 1
              • trulpenT Offline
                trulpen @trulpen
                last edited by

                Apart from this, I love the 2.0 and the new features! Just want to make that clear. 🙂

                1 Reply Last reply Reply Quote 1
                • J Offline
                  Jim Parker
                  last edited by

                  Just to add my $0.02. I'm playing the game with @trulpen and I have the same problem. I have to test post prior to starting the game to check that my password has been entered correctly--every time I play the game. I have checked "remember Password" but to no avail.

                  1 Reply Last reply Reply Quote 1
                  • RoiEXR Offline
                    RoiEX Admin
                    last edited by

                    If you want to go the manual route (assuming you're using windows), pleaso download this zip and unzip it: Reset-Password.zip
                    It contains a file you should be able to double click, and confirm a dialog that pops up.
                    This should remove any stored A&A Forum password altogether.

                    If you think the "remember password" feature doesn't work all for you you can consider submitting a bug report: https://forums.triplea-game.org/topic/1708/how-to-submit-a-bug-report
                    Maybe there's a real bug involved somewhere, but I find this unlikely since we haven't touched this mechanism in a while now and nobody had any notable issues with it. (At least none were reported)

                    trulpenT 1 Reply Last reply Reply Quote 0
                    • J Offline
                      Jim Parker
                      last edited by

                      @RoiEX Thanks. But I'm using Linux. Any difference in fixing this?

                      1 Reply Last reply Reply Quote 0
                      • RoiEXR Offline
                        RoiEX Admin
                        last edited by RoiEX

                        Have a look at the /etc/.java or ~/.java/.userPrefs folders. It should be stored somewhere in there.
                        Just do a recursive grep for "FORUM" and you should be able to find it
                        The password itself is encrypted, so it'll look like a bunch of garbage letters

                        1 Reply Last reply Reply Quote 0
                        • J Offline
                          Jim Parker
                          last edited by

                          Ok, found in .userPrefs/games/strategy/settings/prefs.xml. I suppose I just delete the offending lines, and the game should regenerate the appropriate entries.

                          Question: could part of the problem be that we have 2 versions of the game running? I need the old version for games that I was previously playing.

                          1 Reply Last reply Reply Quote 0
                          • J Offline
                            Jim Parker
                            last edited by

                            @Jim-Parker said in Stuck password with 2.0.19993:

                            .userPrefs/games/strategy/settings/prefs.xml.

                            .userPrefs/games/strategy/triplea/settings/prefs.xml.

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              Jim Parker
                              last edited by

                              I don't know how this happens... But I deleted the lines from prefs.xml, and loaded a previous game.
                              As expected, the username and password fields were blank. I entered new info, and successfully posted.

                              Then, I saved the game, closed the program and restarted, reloaded the new game, and magically...the bad password had populated the password field again.

                              Obviously, I could not read it, but it had 8 characters (same length as old password) vice the 10 character password that is new.

                              1 Reply Last reply Reply Quote 0
                              • RoiEXR Offline
                                RoiEX Admin
                                last edited by

                                That's definitely odd.
                                I'll try to come up with a way how to dig further into this

                                1 Reply Last reply Reply Quote 0
                                • trulpenT Offline
                                  trulpen @RoiEX
                                  last edited by

                                  @RoiEX said in Stuck password with 2.0.19993:

                                  If you want to go the manual route (assuming you're using windows), pleaso download this zip and unzip it: Reset-Password.zip
                                  It contains a file you should be able to double click, and confirm a dialog that pops up.
                                  This should remove any stored A&A Forum password altogether.

                                  If you think the "remember password" feature doesn't work all for you you can consider submitting a bug report: https://forums.triplea-game.org/topic/1708/how-to-submit-a-bug-report
                                  Maybe there's a real bug involved somewhere, but I find this unlikely since we haven't touched this mechanism in a while now and nobody had any notable issues with it. (At least none were reported)

                                  Thanks! I'll try it.

                                  trulpenT 1 Reply Last reply Reply Quote 0
                                  • trulpenT Offline
                                    trulpen @trulpen
                                    last edited by

                                    I did this. The old password didn't pop up. Looked promising. Closed down the client and started it again. And there it is. Same as with Jim. Didn't work, sorry.

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                                    • RoiEXR Offline
                                      RoiEX Admin
                                      last edited by

                                      @Jim-Parker Can you test this scenario for me?

                                      1. Clear out the password manually again.
                                      2. Start the Game and Set the password
                                      3. Copy the saved encrypted password somewhere
                                      4. Restart the Game
                                      5. Check if the encrypted password stored changed.

                                      My suspicion is that we might have an error in the decryption algorithm on Linux systems

                                      trulpenT 1 Reply Last reply Reply Quote 0
                                      • trulpenT Offline
                                        trulpen @RoiEX
                                        last edited by

                                        @RoiEX said in Stuck password with 2.0.19993:

                                        My suspicion is that we might have an error in the decryption algorithm on Linux systems

                                        I use Windows.

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          Jim Parker
                                          last edited by RoiEX

                                          @RoiEX
                                          Ok, I tried the test you provided and got weird results...

                                          My AAA forum password was magically repopulated the first time as described before. But when I cleared it again and restarted the game, my username repopulated the field, but the password was blank. That's strange, but more interesting was the password hashes in the prefs.xml

                                          the first time through I had a A&A and TripleA forum username and password. The second time
                                          The A&A username and password were different from first time. The TripleA username was identical, but no password entry existed, which seems to indicate the dialog is pulling data from TripleA to fill A&A forum info.

                                          Actual hashes below:

                                          First time hashes

                                          <entry key="A&amp;A_FORUM_PASSWORD" value="[redacted]Eg==.Ky/owSzgty5nCkT03Y0TgA=="/>
                                          <entry key="A&amp;A_FORUM_USERNAME" value="[redacted]Rg==.Q0aH/UCxk8PmFr4YVwoCiA=="/>
                                          <entry key="TRIPLEA_FORUM_PASSWORD" value="[redacted]kw==.rZYIYfRTCuz50R8RB0uYhw=="/>
                                          <entry key="TRIPLEA_FORUM_USERNAME" value="[redacted]lA==.vggx546emjUyX3EzfVJrVA=="/>
                                          

                                          Second time hash:

                                          <entry key="A&amp;A_FORUM_PASSWORD" value="[redacted]Uw==.xFgiuzMUo13j3CE9Z3m1PQ=="/>
                                          <entry key="A&amp;A_FORUM_USERNAME" value="[redacted]ZA==.LduQLFVWk9UyngFBJIl7nQ=="/>
                                          
                                          <entry key="TRIPLEA_FORUM_USERNAME" value="[redacted]lA==.vggx546emjUyX3EzfVJrVA=="/>
                                          
                                          trulpenT 1 Reply Last reply Reply Quote 0
                                          • trulpenT Offline
                                            trulpen @Jim Parker
                                            last edited by

                                            I've installed 2.0.20036. No change.

                                            1 Reply Last reply Reply Quote 0

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