Stuck password with 2.0.19993

trulpen

It's very evident.

When I first started using 2.0 I filled in the wrong password. It's a different length than my correct one. By one letter.

When I start the client, the credentials are always empty.

When I load a game, the credentials show up. And it's always 7 instead of 6 dots in the password-field.

I adjust this manually. Every time. If I don't, I can't make game posts. When I do I can.

There's a 100 % conclusion that the client is stuck with a wrong password, which I'm simply not able to correct, except by manual input every single time I load or start a game.

trulpen

And I've, as above stated, tried all different functions regarding resetting. The client couldn't care less about my sincere efforts.

I claim this is a bug.

trulpen

I've also re-installed the client, to no avail.

I'd prefer not to have to re-install the operative system of my computer only to fix this. If possible.

trulpen

Apart from this, I love the 2.0 and the new features! Just want to make that clear.

Jim Parker

Just to add my $0.02. I'm playing the game with @trulpen and I have the same problem. I have to test post prior to starting the game to check that my password has been entered correctly--every time I play the game. I have checked "remember Password" but to no avail.

RoiEX

If you want to go the manual route (assuming you're using windows), pleaso download this zip and unzip it: Reset-Password.zip
It contains a file you should be able to double click, and confirm a dialog that pops up.
This should remove any stored A&A Forum password altogether.

If you think the "remember password" feature doesn't work all for you you can consider submitting a bug report: https://forums.triplea-game.org/topic/1708/how-to-submit-a-bug-report
Maybe there's a real bug involved somewhere, but I find this unlikely since we haven't touched this mechanism in a while now and nobody had any notable issues with it. (At least none were reported)

Jim Parker

@RoiEX Thanks. But I'm using Linux. Any difference in fixing this?

RoiEX

Have a look at the /etc/.java or ~/.java/.userPrefs folders. It should be stored somewhere in there.
Just do a recursive grep for "FORUM" and you should be able to find it
The password itself is encrypted, so it'll look like a bunch of garbage letters

Jim Parker

Ok, found in .userPrefs/games/strategy/settings/prefs.xml. I suppose I just delete the offending lines, and the game should regenerate the appropriate entries.

Question: could part of the problem be that we have 2 versions of the game running? I need the old version for games that I was previously playing.

Jim Parker

@Jim-Parker said in Stuck password with 2.0.19993:

.userPrefs/games/strategy/settings/prefs.xml.

.userPrefs/games/strategy/triplea/settings/prefs.xml.

Jim Parker

I don't know how this happens... But I deleted the lines from prefs.xml, and loaded a previous game.
As expected, the username and password fields were blank. I entered new info, and successfully posted.

Then, I saved the game, closed the program and restarted, reloaded the new game, and magically...the bad password had populated the password field again.

Obviously, I could not read it, but it had 8 characters (same length as old password) vice the 10 character password that is new.

RoiEX

That's definitely odd.
I'll try to come up with a way how to dig further into this

trulpen

@RoiEX said in Stuck password with 2.0.19993:

If you want to go the manual route (assuming you're using windows), pleaso download this zip and unzip it: Reset-Password.zip
It contains a file you should be able to double click, and confirm a dialog that pops up.
This should remove any stored A&A Forum password altogether.

If you think the "remember password" feature doesn't work all for you you can consider submitting a bug report: https://forums.triplea-game.org/topic/1708/how-to-submit-a-bug-report
Maybe there's a real bug involved somewhere, but I find this unlikely since we haven't touched this mechanism in a while now and nobody had any notable issues with it. (At least none were reported)

Thanks! I'll try it.

trulpen

I did this. The old password didn't pop up. Looked promising. Closed down the client and started it again. And there it is. Same as with Jim. Didn't work, sorry.

RoiEX

@Jim-Parker Can you test this scenario for me?

Clear out the password manually again.
Start the Game and Set the password
Copy the saved encrypted password somewhere
Restart the Game
Check if the encrypted password stored changed.

My suspicion is that we might have an error in the decryption algorithm on Linux systems

trulpen

@RoiEX said in Stuck password with 2.0.19993:

My suspicion is that we might have an error in the decryption algorithm on Linux systems

I use Windows.

Jim Parker

@RoiEX
Ok, I tried the test you provided and got weird results...

My AAA forum password was magically repopulated the first time as described before. But when I cleared it again and restarted the game, my username repopulated the field, but the password was blank. That's strange, but more interesting was the password hashes in the prefs.xml

the first time through I had a A&A and TripleA forum username and password. The second time
The A&A username and password were different from first time. The TripleA username was identical, but no password entry existed, which seems to indicate the dialog is pulling data from TripleA to fill A&A forum info.

Actual hashes below:

First time hashes

<entry key="A&amp;A_FORUM_PASSWORD" value="[redacted]Eg==.Ky/owSzgty5nCkT03Y0TgA=="/>
<entry key="A&amp;A_FORUM_USERNAME" value="[redacted]Rg==.Q0aH/UCxk8PmFr4YVwoCiA=="/>
<entry key="TRIPLEA_FORUM_PASSWORD" value="[redacted]kw==.rZYIYfRTCuz50R8RB0uYhw=="/>
<entry key="TRIPLEA_FORUM_USERNAME" value="[redacted]lA==.vggx546emjUyX3EzfVJrVA=="/>

Second time hash:

<entry key="A&amp;A_FORUM_PASSWORD" value="[redacted]Uw==.xFgiuzMUo13j3CE9Z3m1PQ=="/>
<entry key="A&amp;A_FORUM_USERNAME" value="[redacted]ZA==.LduQLFVWk9UyngFBJIl7nQ=="/>

<entry key="TRIPLEA_FORUM_USERNAME" value="[redacted]lA==.vggx546emjUyX3EzfVJrVA=="/>

trulpen

I've installed 2.0.20036. No change.

Panther

Has this been resolved? I am getting notifications about similar errors on A&A .org.

https://www.axisandallies.org/forums/topic/35443/password-error-with-2-0

RoiEX

I haven't looked into it so far, but it sure looks like this is a common issue, so definitely worth creating a github issue