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    Stuck password with 2.0.19993

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    • J Offline
      Jim Parker
      last edited by

      Just to add my $0.02. I'm playing the game with @trulpen and I have the same problem. I have to test post prior to starting the game to check that my password has been entered correctly--every time I play the game. I have checked "remember Password" but to no avail.

      1 Reply Last reply Reply Quote 1
      • RoiEXR Offline
        RoiEX Admin
        last edited by

        If you want to go the manual route (assuming you're using windows), pleaso download this zip and unzip it: Reset-Password.zip
        It contains a file you should be able to double click, and confirm a dialog that pops up.
        This should remove any stored A&A Forum password altogether.

        If you think the "remember password" feature doesn't work all for you you can consider submitting a bug report: https://forums.triplea-game.org/topic/1708/how-to-submit-a-bug-report
        Maybe there's a real bug involved somewhere, but I find this unlikely since we haven't touched this mechanism in a while now and nobody had any notable issues with it. (At least none were reported)

        trulpenT 1 Reply Last reply Reply Quote 0
        • J Offline
          Jim Parker
          last edited by

          @RoiEX Thanks. But I'm using Linux. Any difference in fixing this?

          1 Reply Last reply Reply Quote 0
          • RoiEXR Offline
            RoiEX Admin
            last edited by RoiEX

            Have a look at the /etc/.java or ~/.java/.userPrefs folders. It should be stored somewhere in there.
            Just do a recursive grep for "FORUM" and you should be able to find it
            The password itself is encrypted, so it'll look like a bunch of garbage letters

            1 Reply Last reply Reply Quote 0
            • J Offline
              Jim Parker
              last edited by

              Ok, found in .userPrefs/games/strategy/settings/prefs.xml. I suppose I just delete the offending lines, and the game should regenerate the appropriate entries.

              Question: could part of the problem be that we have 2 versions of the game running? I need the old version for games that I was previously playing.

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              • J Offline
                Jim Parker
                last edited by

                @Jim-Parker said in Stuck password with 2.0.19993:

                .userPrefs/games/strategy/settings/prefs.xml.

                .userPrefs/games/strategy/triplea/settings/prefs.xml.

                1 Reply Last reply Reply Quote 0
                • J Offline
                  Jim Parker
                  last edited by

                  I don't know how this happens... But I deleted the lines from prefs.xml, and loaded a previous game.
                  As expected, the username and password fields were blank. I entered new info, and successfully posted.

                  Then, I saved the game, closed the program and restarted, reloaded the new game, and magically...the bad password had populated the password field again.

                  Obviously, I could not read it, but it had 8 characters (same length as old password) vice the 10 character password that is new.

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                  • RoiEXR Offline
                    RoiEX Admin
                    last edited by

                    That's definitely odd.
                    I'll try to come up with a way how to dig further into this

                    1 Reply Last reply Reply Quote 0
                    • trulpenT Offline
                      trulpen @RoiEX
                      last edited by

                      @RoiEX said in Stuck password with 2.0.19993:

                      If you want to go the manual route (assuming you're using windows), pleaso download this zip and unzip it: Reset-Password.zip
                      It contains a file you should be able to double click, and confirm a dialog that pops up.
                      This should remove any stored A&A Forum password altogether.

                      If you think the "remember password" feature doesn't work all for you you can consider submitting a bug report: https://forums.triplea-game.org/topic/1708/how-to-submit-a-bug-report
                      Maybe there's a real bug involved somewhere, but I find this unlikely since we haven't touched this mechanism in a while now and nobody had any notable issues with it. (At least none were reported)

                      Thanks! I'll try it.

                      trulpenT 1 Reply Last reply Reply Quote 0
                      • trulpenT Offline
                        trulpen @trulpen
                        last edited by

                        I did this. The old password didn't pop up. Looked promising. Closed down the client and started it again. And there it is. Same as with Jim. Didn't work, sorry.

                        1 Reply Last reply Reply Quote 0
                        • RoiEXR Offline
                          RoiEX Admin
                          last edited by

                          @Jim-Parker Can you test this scenario for me?

                          1. Clear out the password manually again.
                          2. Start the Game and Set the password
                          3. Copy the saved encrypted password somewhere
                          4. Restart the Game
                          5. Check if the encrypted password stored changed.

                          My suspicion is that we might have an error in the decryption algorithm on Linux systems

                          trulpenT 1 Reply Last reply Reply Quote 0
                          • trulpenT Offline
                            trulpen @RoiEX
                            last edited by

                            @RoiEX said in Stuck password with 2.0.19993:

                            My suspicion is that we might have an error in the decryption algorithm on Linux systems

                            I use Windows.

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              Jim Parker
                              last edited by RoiEX

                              @RoiEX
                              Ok, I tried the test you provided and got weird results...

                              My AAA forum password was magically repopulated the first time as described before. But when I cleared it again and restarted the game, my username repopulated the field, but the password was blank. That's strange, but more interesting was the password hashes in the prefs.xml

                              the first time through I had a A&A and TripleA forum username and password. The second time
                              The A&A username and password were different from first time. The TripleA username was identical, but no password entry existed, which seems to indicate the dialog is pulling data from TripleA to fill A&A forum info.

                              Actual hashes below:

                              First time hashes

                              <entry key="A&amp;A_FORUM_PASSWORD" value="[redacted]Eg==.Ky/owSzgty5nCkT03Y0TgA=="/>
                              <entry key="A&amp;A_FORUM_USERNAME" value="[redacted]Rg==.Q0aH/UCxk8PmFr4YVwoCiA=="/>
                              <entry key="TRIPLEA_FORUM_PASSWORD" value="[redacted]kw==.rZYIYfRTCuz50R8RB0uYhw=="/>
                              <entry key="TRIPLEA_FORUM_USERNAME" value="[redacted]lA==.vggx546emjUyX3EzfVJrVA=="/>
                              

                              Second time hash:

                              <entry key="A&amp;A_FORUM_PASSWORD" value="[redacted]Uw==.xFgiuzMUo13j3CE9Z3m1PQ=="/>
                              <entry key="A&amp;A_FORUM_USERNAME" value="[redacted]ZA==.LduQLFVWk9UyngFBJIl7nQ=="/>
                              
                              <entry key="TRIPLEA_FORUM_USERNAME" value="[redacted]lA==.vggx546emjUyX3EzfVJrVA=="/>
                              
                              trulpenT 1 Reply Last reply Reply Quote 0
                              • trulpenT Offline
                                trulpen @Jim Parker
                                last edited by

                                I've installed 2.0.20036. No change.

                                1 Reply Last reply Reply Quote 0
                                • PantherP Offline
                                  Panther Admin Moderators Lobby Moderators
                                  last edited by

                                  Has this been resolved? I am getting notifications about similar errors on A&A .org.

                                  https://www.axisandallies.org/forums/topic/35443/password-error-with-2-0

                                  Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

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                                  • RoiEXR Offline
                                    RoiEX Admin
                                    last edited by

                                    I haven't looked into it so far, but it sure looks like this is a common issue, so definitely worth creating a github issue

                                    PantherP 1 Reply Last reply Reply Quote 0
                                    • PantherP Offline
                                      Panther Admin Moderators Lobby Moderators @RoiEX
                                      last edited by

                                      @RoiEX https://github.com/triplea-game/triplea/issues/6806

                                      Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

                                      1 Reply Last reply Reply Quote 0
                                      • RoiEXR Offline
                                        RoiEX Admin
                                        last edited by

                                        So I did some digging and I have identified a potential error source.

                                        @Jim-Parker Could you check .userPrefs/games/strategy/security/prefs.xml for me and check if that changes as well?
                                        If it does this would already explain a lot, but not everything. If it doesn't I'll have to check elsewhere.
                                        Do NOT post the contents of this file here, it contains the password used to encrypt the passwords. Also I redacted them in your previous post, just to feel a little bit safer.

                                        J 1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          Jim Parker @RoiEX
                                          last edited by

                                          @RoiEX Nope. ./security/prefs.xml did not change.

                                          1 Reply Last reply Reply Quote 0
                                          • J Offline
                                            Jim Parker
                                            last edited by

                                            @RoiEX Thanks for fixing my naive post of passwords.

                                            1 Reply Last reply Reply Quote 0

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