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    Version 1.9 wont start but 1.8.0.9 does

    Scheduled Pinned Locked Moved Player Help
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    • C Offline
      Christian Stiebing
      last edited by

      Yes I tried several times. But it made no difference.

      1 Reply Last reply Reply Quote 0
      • PantherP Offline
        Panther Admin Moderators @Christian Stiebing
        last edited by Panther

        @Christian-Stiebing Thank you for posting all of this.

        You have a 32bit Java installed, as we can see from various lines containing

        C:\Program Files (x86)\Java\jre1.8.0_191\

        You need to install 64bit Java 8 to run 64bit TripleA.

        Get it from
        https://java.com/en/download/manual.jsp
        or the German link
        https://java.com/de/download/manual.jsp

        Good luck 😃

        Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

        1 Reply Last reply Reply Quote 1
        • C Offline
          Christian Stiebing
          last edited by

          I installed Java 64 - at least I think it worked but the game wont start anyway...

          PantherP ssoloffS 2 Replies Last reply Reply Quote 0
          • PantherP Offline
            Panther Admin Moderators @Christian Stiebing
            last edited by

            @Christian-Stiebing So what does work now and what does not work?
            You wrote "I think it worked" - so what made you think that?

            What do you mean by "the game won't start anyway"....?
            The engine does not start ... or a game that you tried to start?

            After installing 64 bit Java have you uninstalled TripleA 1.9 and reinstalled it?

            Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

            C 1 Reply Last reply Reply Quote 0
            • ssoloffS Offline
              ssoloff Admin @Christian Stiebing
              last edited by

              @Christian-Stiebing Another thing you can try that may provide more information about what's preventing TripleA from starting is to use the portable build. That should isolate the 32-bit/64-bit differences.

              Here are the steps required to run the portable build:

              1. Download the portable build from here.
              2. Unzip that file someplace (inside your Downloads folder is perfectly fine).
              3. Open a Command Prompt and change to the directory where you unzipped the file in the previous step (e.g. cd \Users\me\Downloads\triplea-game-headed-1.9.0.0.13066).
              4. Enter the following command to run TripleA: java -jar bin\triplea-game-headed-1.9.0.0.13066-all.jar.

              If TripleA doesn't start, please paste any output from the command prompt in this thread.

              C 1 Reply Last reply Reply Quote 1
              • C Offline
                Christian Stiebing @ssoloff
                last edited by RoiEX

                @ssoloff I tried this, the launcher started, so I got the menu and I tried to start a local game. This wasnt possible and I got this:

                Dez 28, 2018 6:25:59 PM games.strategy.engine.framework.startup.launcher.LocalLauncher loadGame
SCHWERWIEGEND: Failed to start game
java.lang.IllegalStateException: unable to locate root folder
	at games.strategy.engine.ClientFileSystemHelper.getRootFolder(ClientFileSystemHelper.java:42)
	at games.strategy.triplea.ResourceLoader.getMapResourceLoader(ResourceLoader.java:63)
	at games.strategy.triplea.ui.HeadedUiContext.internalSetMapDir(HeadedUiContext.java:75)
	at games.strategy.triplea.ui.AbstractUiContext.setDefaultMapDir(AbstractUiContext.java:107)
	at games.strategy.triplea.ui.TripleAFrame.create(TripleAFrame.java:232)
	at games.strategy.triplea.TripleA.startGame(TripleA.java:105)
	at games.strategy.engine.framework.startup.launcher.LocalLauncher.loadGame(LocalLauncher.java:60)
	at games.strategy.engine.framework.startup.launcher.LocalLauncher.launchInNewThread(LocalLauncher.java:39)
	at games.strategy.engine.framework.startup.launcher.AbstractLauncher.lambda$launch$0(AbstractLauncher.java:51)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: unable to locate file with name '.triplea-root' starting from folder 'C:\Users\Christian\AppData\Local\Temp\Rar$DIa0.612'
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:75)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:66)
	at games.strategy.engine.ClientFileSystemHelper.getRootFolder(ClientFileSystemHelper.java:40)
	... 9 more

Dez 28, 2018 6:26:05 PM games.strategy.engine.framework.startup.launcher.LocalLauncher loadGame
SCHWERWIEGEND: Failed to start game
java.lang.IllegalStateException: unable to locate root folder
	at games.strategy.engine.ClientFileSystemHelper.getRootFolder(ClientFileSystemHelper.java:42)
	at games.strategy.triplea.ResourceLoader.getMapResourceLoader(ResourceLoader.java:63)
	at games.strategy.triplea.ui.HeadedUiContext.internalSetMapDir(HeadedUiContext.java:75)
	at games.strategy.triplea.ui.AbstractUiContext.setDefaultMapDir(AbstractUiContext.java:107)
	at games.strategy.triplea.ui.TripleAFrame.create(TripleAFrame.java:232)
	at games.strategy.triplea.TripleA.startGame(TripleA.java:105)
	at games.strategy.engine.framework.startup.launcher.LocalLauncher.loadGame(LocalLauncher.java:60)
	at games.strategy.engine.framework.startup.launcher.LocalLauncher.launchInNewThread(LocalLauncher.java:39)
	at games.strategy.engine.framework.startup.launcher.AbstractLauncher.lambda$launch$0(AbstractLauncher.java:51)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: unable to locate file with name '.triplea-root' starting from folder 'C:\Users\Christian\AppData\Local\Temp\Rar$DIa0.612'
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:75)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:66)
	at games.strategy.engine.ClientFileSystemHelper.getRootFolder(ClientFileSystemHelper.java:40)
	... 9 more
                ssoloffS 1 Reply Last reply Reply Quote 0
                • C Offline
                  Christian Stiebing @Panther
                  last edited by

                  @Panther so if i start the instal file of TripleA, the one i downloaded and installed, it just doesnt do anything. No reaction at all.

                  Yes I reinstalled the game after the Java Update.

                  ssoloffS 1 Reply Last reply Reply Quote 0
                  • ssoloffS Offline
                    ssoloff Admin @Christian Stiebing
                    last edited by

                    @Christian-Stiebing It looks like the portable build got unzipped to a temporary folder. That's probably allowing the system to delete the .triplea-root file, which is the cause of the error you posted above.

                    I'd suggest unzipping it to a permanent location within your profile. That is, tell the tool you're using exactly where you want the file unzipped to--don't just let it explode the file arbitrarily because, as seen above, it may choose a temporary location. That may require you right-clicking the zip file and choosing a menu item that says something like "Extract to...".

                    C 1 Reply Last reply Reply Quote 0
                    • ssoloffS Offline
                      ssoloff Admin @Christian Stiebing
                      last edited by

                      @Christian-Stiebing Another thing you can try for the non-working TripleA install is to run the TripleA.exe file from a command prompt (pretty much the same instructions as above: open a Command Prompt and cd to the folder where you installed TripleA). If there's any output from the installer's executable, it should be displayed there instead of disappearing into the ether someplace.

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        Christian Stiebing @ssoloff
                        last edited by

                        @ssoloff ok that worked fine. I was able to launch a game, also I was able to join an ongoing online game that way.

                        ssoloffS 1 Reply Last reply Reply Quote 0
                        • ssoloffS Offline
                          ssoloff Admin @Christian Stiebing
                          last edited by

                          @Christian-Stiebing Cool. That means it's definitely some kind of installer problem and not really related to the TripleA application. Please run TripleA.exe from a command prompt, as I mentioned above.

                          C 2 Replies Last reply Reply Quote 0
                          • C Offline
                            Christian Stiebing @ssoloff
                            last edited by

                            @ssoloff It took almost a minute with my PC close to freeze but the game launched finally with the command.

                            It is almost as slow in response, as it took to launch.

                            So to say impossible to use.

                            ssoloffS 1 Reply Last reply Reply Quote 0
                            • C Offline
                              Christian Stiebing @ssoloff
                              last edited by

                              @ssoloff Also everything else, except this forum froze as well.

                              1 Reply Last reply Reply Quote 0
                              • C Offline
                                Christian Stiebing
                                last edited by

                                I had to force a restart, because my computer refused to follow any command.

                                1 Reply Last reply Reply Quote 0
                                • ssoloffS Offline
                                  ssoloff Admin @Christian Stiebing
                                  last edited by

                                  @Christian-Stiebing In the same directory as the TripleA.exe file, there's a file named TripleA.vmoptions. Could you please post the content of that file?

                                  Also, in the same directory, there's a log file at .install4j\installation.log. Please attach (not paste the content of) that file.

                                  C 1 Reply Last reply Reply Quote 0
                                  • C Offline
                                    Christian Stiebing @ssoloff
                                    last edited by

                                    @ssoloff vm options:

                                    -Xmx2048M
                                    -Xms2048M

                                    0_1546020167440_installation.txt

                                    ssoloffS 1 Reply Last reply Reply Quote 0
                                    • ssoloffS Offline
                                      ssoloff Admin @Christian Stiebing
                                      last edited by

                                      @Christian-Stiebing Sorry, I forgot to mention that when running TripleA.exe, you need to run it with the -console option in order for any potential logs to be written to the console. That is, TripleA.exe -console.

                                      Given that this may require you to reboot your box, I'll let you decide if and when you want to proceed. 😄

                                      C 2 Replies Last reply Reply Quote 0
                                      • C Offline
                                        Christian Stiebing @ssoloff
                                        last edited by

                                        @ssoloff I am able to start the game via the java file in the bin folder without problems. Ill try that, one moment.

                                        1 Reply Last reply Reply Quote 0
                                        • C Offline
                                          Christian Stiebing @ssoloff
                                          last edited by

                                          @ssoloff So no lag, no freeze, no start of the game, no pop-up, no log in cmd.

                                          ssoloffS 1 Reply Last reply Reply Quote 0
                                          • ssoloffS Offline
                                            ssoloff Admin @Christian Stiebing
                                            last edited by

                                            @Christian-Stiebing So, just to confirm, when you run TripleA.exe -console from a command prompt, nothing happens? There is absolutely no output in the command window before it displays a fresh > prompt?

                                            C 1 Reply Last reply Reply Quote 0

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