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    64 Bit & Downloading Maps Issue

    Scheduled Pinned Locked Moved Player Help
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    • prastleP Offline
      prastle Lobby Moderators Admin @redrum
      last edited by

      @redrum @ the time I thought it was due to the size of the file and my hard drive failing. Apparently others have had same error appear.

      The map downloads correctly and then installs correctly or appears to. After closing the download maps page and attempting to load the map to play it (I also tried an offline game) The engine states in a small box as he said.

      "Could not parse map file correctly, would you like to remove it?" with a yes or no response. Interestingly if you choose no it actually doesn't remove the file. I had to delete it and overwrite from GitHub repo. First time I have ever seen this and it did not do it for all maps.

      If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

      prastleP 1 Reply Last reply Reply Quote 0
      • prastleP Offline
        prastle Lobby Moderators Admin @prastle
        last edited by

        @redrum New hard drives! 0 Problems! So perhaps he has a hard drive on the crapper as as well?
        @MiSC23

        If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

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        • ssoloffS Offline
          ssoloff Admin @MiSC23
          last edited by

          The only thing that's changed in this area recently was parallelization of map processing. However, that code looks pretty safe to run concurrently.

          It would be interesting to see if the map .zip files are really corrupt or if this is caused by code. @MiSC23, could you please attach one of the (smaller) map .zip files with which you are seeing this error?

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          • M Offline
            MiSC23
            last edited by

            @prastle I have a new computer, so its not the hard drive which is the error. The errors I receive are through downloading maps through TripleA.

            @redrum I cannot upload the maps causing problems as the files are too big here-Europe, Pacific, and Global are the ones that I'm struggling with. I've tried deleting all files and re-downloading them and that has not made any difference.

            Followed steps you outlined in several previous messages:

            Maps Folder: C:\Users\mcrew\triplea\downloadedMaps

            Attached Screen Shot here.0_1514325604636_2017-12-26.png

            1 Reply Last reply Reply Quote 0
            • M Offline
              MiSC23
              last edited by

              @ssoloff [0_1514339176047_pacific_1942-master.zip](Uploading 4%) which is approx 1,700 kb but receive an error that the entity file is too big. Is there another method to get you the info you need?

              It seems it does not matter whether I download directly from GitHub or triplea certain maps have the same error that I encountered when I started this thread. In particular: Europe, Pacific, Civil War, Cold War, Star Trek...

              B prastleP 2 Replies Last reply Reply Quote 0
              • B Offline
                beelee @MiSC23
                last edited by

                @misc23
                the smart people will get back to you soon but you might try deleting everything and starting over. Install java first, then triplea. There is a issue for some users that do triplea first.

                Doubt this is your problem, but you could try it.

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                • prastleP Offline
                  prastle Lobby Moderators Admin @MiSC23
                  last edited by

                  @misc23 What I found was
                  the new installer auto installed 32 bit

                  rec u install java on clean system or confirm you have newest java
                  then install triplea
                  but yes 64 bit caused me probs

                  try the new
                  https://github.com/triplea-game/triplea/releases/download/1.9.0.0.8000/TripleA_1.9.0.0.8000_windows-64bit.exe

                  If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

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                  • RoiEXR Offline
                    RoiEX Admin
                    last edited by RoiEX

                    @MiSC23
                    The issue with file uploads can be fixed rather simple: Our server has limited disk space, so we require users to upload large files to public clouds. There's stuff like Google Drive or Dropbox where you need an account to store files, but there are also temporary file hosters where you don't need to have any account but the files are being deleted after a set amount of time.
                    Based on your description of the problem it seems to be rather system specific and not a general problem of TripleA, so I'd assume the map file is probably going to be fine, I'd still recommended to upload it to somewhere.
                    In order to figure out what your specific issue is: Could you post the exact error message?
                    Is there just a small window telling you something went wrong or does the actual error console with a detailed description pop up?

                    prastleP 1 Reply Last reply Reply Quote 0
                    • prastleP Offline
                      prastle Lobby Moderators Admin @RoiEX
                      last edited by

                      @roiex test upload![0_1514390498186_th[1].jpg](Uploading 100%)

                      If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

                      prastleP 1 Reply Last reply Reply Quote 0
                      • prastleP Offline
                        prastle Lobby Moderators Admin @prastle
                        last edited by

                        @prastle ![0_1514390681802_th[1].jpg](Uploading 100%)

                        If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

                        1 Reply Last reply Reply Quote 0
                        • M Offline
                          MiSC23
                          last edited by

                          @prastle: I have confirmed that I have the latest version of Java. I removed the prior version of TripleA, restarted the computer, and then used the GitHub link to download the 64 bit version. Some more of the maps downloaded correctly this time (than before) but there were several maps did not download again: WWII Pacific, Feudal Japan, Star Trek, Star Wars, etc.

                          prastleP 2 Replies Last reply Reply Quote 0
                          • prastleP Offline
                            prastle Lobby Moderators Admin @MiSC23
                            last edited by

                            @misc23 Two separate issues
                            the downloader
                            uploads here
                            btw my uploads failed as well
                            Rec you try to uninstall the maps in ?
                            with the downloader
                            and reinstall

                            If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

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                            • prastleP Offline
                              prastle Lobby Moderators Admin @MiSC23
                              last edited by

                              @misc23 also s @RoiEX showed me elsewhere
                              you might still be running 32 bit in background

                              BUT

                              this should not affect downloads

                              If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                MiSC23
                                last edited by

                                @prastle I think you are suggesting uninstalling everything (maps and downloader) and then try again?

                                prastleP 1 Reply Last reply Reply Quote 0
                                • prastleP Offline
                                  prastle Lobby Moderators Admin @MiSC23
                                  last edited by

                                  @misc23 try uninstalling the maps that don't work with the downloader and reinstalling them slowly one at a time.

                                  If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

                                  1 Reply Last reply Reply Quote 0

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