Version 1.9 wont start but 1.8.0.9 does

Hepps

Have you deleted the first installation before trying to install the newer one?

I had this same issue. I ended up deleting both installs then re installed the newer engine and everything was peachy.

Christian Stiebing

Yes I tried several times. But it made no difference.

Panther

@Christian-Stiebing Thank you for posting all of this.

You have a 32bit Java installed, as we can see from various lines containing

C:\Program Files (x86)\Java\jre1.8.0_191\

You need to install 64bit Java 8 to run 64bit TripleA.

Get it from
https://java.com/en/download/manual.jsp
or the German link
https://java.com/de/download/manual.jsp

Good luck

Christian Stiebing

I installed Java 64 - at least I think it worked but the game wont start anyway...

Panther

@Christian-Stiebing So what does work now and what does not work?
You wrote "I think it worked" - so what made you think that?

What do you mean by "the game won't start anyway"....?
The engine does not start ... or a game that you tried to start?

After installing 64 bit Java have you uninstalled TripleA 1.9 and reinstalled it?

ssoloff

@Christian-Stiebing Another thing you can try that may provide more information about what's preventing TripleA from starting is to use the portable build. That should isolate the 32-bit/64-bit differences.

Here are the steps required to run the portable build:

Download the portable build from here.
Unzip that file someplace (inside your Downloads folder is perfectly fine).
Open a Command Prompt and change to the directory where you unzipped the file in the previous step (e.g. cd \Users\me\Downloads\triplea-game-headed-1.9.0.0.13066).
Enter the following command to run TripleA: java -jar bin\triplea-game-headed-1.9.0.0.13066-all.jar.

If TripleA doesn't start, please paste any output from the command prompt in this thread.

Christian Stiebing

@ssoloff I tried this, the launcher started, so I got the menu and I tried to start a local game. This wasnt possible and I got this:

Dez 28, 2018 6:25:59 PM games.strategy.engine.framework.startup.launcher.LocalLauncher loadGame
SCHWERWIEGEND: Failed to start game
java.lang.IllegalStateException: unable to locate root folder
	at games.strategy.engine.ClientFileSystemHelper.getRootFolder(ClientFileSystemHelper.java:42)
	at games.strategy.triplea.ResourceLoader.getMapResourceLoader(ResourceLoader.java:63)
	at games.strategy.triplea.ui.HeadedUiContext.internalSetMapDir(HeadedUiContext.java:75)
	at games.strategy.triplea.ui.AbstractUiContext.setDefaultMapDir(AbstractUiContext.java:107)
	at games.strategy.triplea.ui.TripleAFrame.create(TripleAFrame.java:232)
	at games.strategy.triplea.TripleA.startGame(TripleA.java:105)
	at games.strategy.engine.framework.startup.launcher.LocalLauncher.loadGame(LocalLauncher.java:60)
	at games.strategy.engine.framework.startup.launcher.LocalLauncher.launchInNewThread(LocalLauncher.java:39)
	at games.strategy.engine.framework.startup.launcher.AbstractLauncher.lambda$launch$0(AbstractLauncher.java:51)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: unable to locate file with name '.triplea-root' starting from folder 'C:\Users\Christian\AppData\Local\Temp\Rar$DIa0.612'
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:75)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:66)
	at games.strategy.engine.ClientFileSystemHelper.getRootFolder(ClientFileSystemHelper.java:40)
	... 9 more

Dez 28, 2018 6:26:05 PM games.strategy.engine.framework.startup.launcher.LocalLauncher loadGame
SCHWERWIEGEND: Failed to start game
java.lang.IllegalStateException: unable to locate root folder
	at games.strategy.engine.ClientFileSystemHelper.getRootFolder(ClientFileSystemHelper.java:42)
	at games.strategy.triplea.ResourceLoader.getMapResourceLoader(ResourceLoader.java:63)
	at games.strategy.triplea.ui.HeadedUiContext.internalSetMapDir(HeadedUiContext.java:75)
	at games.strategy.triplea.ui.AbstractUiContext.setDefaultMapDir(AbstractUiContext.java:107)
	at games.strategy.triplea.ui.TripleAFrame.create(TripleAFrame.java:232)
	at games.strategy.triplea.TripleA.startGame(TripleA.java:105)
	at games.strategy.engine.framework.startup.launcher.LocalLauncher.loadGame(LocalLauncher.java:60)
	at games.strategy.engine.framework.startup.launcher.LocalLauncher.launchInNewThread(LocalLauncher.java:39)
	at games.strategy.engine.framework.startup.launcher.AbstractLauncher.lambda$launch$0(AbstractLauncher.java:51)
	at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: unable to locate file with name '.triplea-root' starting from folder 'C:\Users\Christian\AppData\Local\Temp\Rar$DIa0.612'
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:75)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:86)
	at games.strategy.engine.ClientFileSystemHelper.getFolderContainingFileWithName(ClientFileSystemHelper.java:66)
	at games.strategy.engine.ClientFileSystemHelper.getRootFolder(ClientFileSystemHelper.java:40)
	... 9 more

Christian Stiebing

@Panther so if i start the instal file of TripleA, the one i downloaded and installed, it just doesnt do anything. No reaction at all.

Yes I reinstalled the game after the Java Update.

ssoloff

@Christian-Stiebing It looks like the portable build got unzipped to a temporary folder. That's probably allowing the system to delete the .triplea-root file, which is the cause of the error you posted above.

I'd suggest unzipping it to a permanent location within your profile. That is, tell the tool you're using exactly where you want the file unzipped to--don't just let it explode the file arbitrarily because, as seen above, it may choose a temporary location. That may require you right-clicking the zip file and choosing a menu item that says something like "Extract to...".

ssoloff

@Christian-Stiebing Another thing you can try for the non-working TripleA install is to run the TripleA.exe file from a command prompt (pretty much the same instructions as above: open a Command Prompt and cd to the folder where you installed TripleA). If there's any output from the installer's executable, it should be displayed there instead of disappearing into the ether someplace.

Christian Stiebing

@ssoloff ok that worked fine. I was able to launch a game, also I was able to join an ongoing online game that way.

ssoloff

@Christian-Stiebing Cool. That means it's definitely some kind of installer problem and not really related to the TripleA application. Please run TripleA.exe from a command prompt, as I mentioned above.

Christian Stiebing

@ssoloff It took almost a minute with my PC close to freeze but the game launched finally with the command.

It is almost as slow in response, as it took to launch.

So to say impossible to use.

Christian Stiebing

@ssoloff Also everything else, except this forum froze as well.

Christian Stiebing

I had to force a restart, because my computer refused to follow any command.

ssoloff

@Christian-Stiebing In the same directory as the TripleA.exe file, there's a file named TripleA.vmoptions. Could you please post the content of that file?

Also, in the same directory, there's a log file at .install4j\installation.log. Please attach (not paste the content of) that file.

Christian Stiebing

@ssoloff vm options:

-Xmx2048M
-Xms2048M

0_1546020167440_installation.txt

ssoloff

@Christian-Stiebing Sorry, I forgot to mention that when running TripleA.exe, you need to run it with the -console option in order for any potential logs to be written to the console. That is, TripleA.exe -console.

Given that this may require you to reboot your box, I'll let you decide if and when you want to proceed.

Christian Stiebing

@ssoloff I am able to start the game via the java file in the bin folder without problems. Ill try that, one moment.

Christian Stiebing

@ssoloff So no lag, no freeze, no start of the game, no pop-up, no log in cmd.