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    Can no longer download any maps

    Scheduled Pinned Locked Moved Bug Reports
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    • HeppsH Offline
      Hepps Lobby Moderators @Panther
      last edited by

      @Panther No idea... I have now deleted both versions of Triple A and re installed the current stable.

      But the same issue persists. It is still referencing a prerelease that is no longer on my system.

      "A joyous heart sours with the burden of expectation"
      Hepster

      PantherP 1 Reply Last reply Reply Quote 0
      • PantherP Offline
        Panther Admin Moderators Lobby Moderators @Hepps
        last edited by

        @Hepps Can you try to execute this from the current stable:
        -Exit TripleA (shut down)
        -Start TripleA
        -Start a new Local Game (any will do)
        -When the game has started find the Menu Debug and then click Show Console
        -When the Console has opened, click the button Properties
        -Then click Copy to Clipboard
        -Paste in this thread

        Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

        HeppsH 1 Reply Last reply Reply Quote 1
        • HeppsH Offline
          Hepps Lobby Moderators @Panther
          last edited by

          @Panther Nov 15, 2019 2:46:00 PM games.strategy.engine.framework.map.download.DownloadRunnable readLocalFile
          SEVERE: Failed to read file at: C:\Program Files\TripleA Prerelease
          java.nio.file.NoSuchFileException: C:\Program Files\TripleA Prerelease
          at sun.nio.fs.WindowsException.translateToIOException(Unknown Source)
          at sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
          at sun.nio.fs.WindowsException.rethrowAsIOException(Unknown Source)
          at sun.nio.fs.WindowsFileSystemProvider.newByteChannel(Unknown Source)
          at java.nio.file.Files.newByteChannel(Unknown Source)
          at java.nio.file.Files.newByteChannel(Unknown Source)
          at java.nio.file.Files.readAllBytes(Unknown Source)
          at games.strategy.engine.framework.map.download.DownloadRunnable.readLocalFile(DownloadRunnable.java:57)
          at games.strategy.engine.framework.map.download.DownloadRunnable.getDownloads(DownloadRunnable.java:34)
          at games.strategy.engine.ClientContext.getMapDownloadList(ClientContext.java:72)
          at games.strategy.engine.framework.ui.background.BackgroundTaskRunner$1.doInBackground(BackgroundTaskRunner.java:121)
          at javax.swing.SwingWorker$1.call(Unknown Source)
          at java.util.concurrent.FutureTask.run(Unknown Source)
          at javax.swing.SwingWorker.run(Unknown Source)
          at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
          at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
          at java.lang.Thread.run(Unknown Source)

          Nov 15, 2019 2:46:17 PM games.strategy.engine.auto.health.check.LocalSystemChecker checkLocalSystem
          WARNING: 1 system check(s) failed. Some game features may not be available or may not work correctly.
          Can connect to github.com (check network connection): false
          Can create temporary files (check disk usage, file permissions): true

          "A joyous heart sours with the burden of expectation"
          Hepster

          PantherP 1 Reply Last reply Reply Quote 0
          • PantherP Offline
            Panther Admin Moderators Lobby Moderators @Hepps
            last edited by Panther

            @Hepps OK, so even the system check cannot be executed. Are you on Windows 7 or 10 64bit? And do you have a system-wide Java installed? If yes, which one?

            Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

            HeppsH 1 Reply Last reply Reply Quote 0
            • HeppsH Offline
              Hepps Lobby Moderators @Panther
              last edited by

              @Panther Windows 10

              JAVA_VERSION="1.8.0_221"
              OS_NAME="Windows"
              OS_VERSION="5.1"

              "A joyous heart sours with the burden of expectation"
              Hepster

              PantherP 1 Reply Last reply Reply Quote 0
              • PantherP Offline
                Panther Admin Moderators Lobby Moderators @Hepps
                last edited by

                @Hepps Can you please check whether you have a folder called "jre" inside your TripleA installation directory.

                Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

                HeppsH 1 Reply Last reply Reply Quote 1
                • HeppsH Offline
                  Hepps Lobby Moderators @Panther
                  last edited by

                  @Panther 203ba55d-7a9a-451d-9816-177f4ae47522-image.png

                  "A joyous heart sours with the burden of expectation"
                  Hepster

                  PantherP redrumR 2 Replies Last reply Reply Quote 0
                  • PantherP Offline
                    Panther Admin Moderators Lobby Moderators @Hepps
                    last edited by

                    @Hepps Looks good.

                    I am running stable and pre-releases side by side without issues, but I cannot reproduce that issue with only the stable installed.

                    I am running out of ideas for the moment. I'll be back when I have new ideas.

                    Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

                    1 Reply Last reply Reply Quote 3
                    • redrumR Offline
                      redrum Admin @Hepps
                      last edited by redrum

                      @Hepps Umm. You probably have either a permissions or file system issue.

                      I would recommend removing all your TripleA installs. Install just the latest stable and to a new folder. Then launch TripleA and check the settings where you can specify a maps folder to see where that is and make sure its a proper location. If you can post screenshots of all that then we should be able to figure it out.

                      Also it appears to be trying to read the folder: C:\Program Files\TripleA Prerelease. Can you use windows explorer and take a screenshot to show the contents of that?

                      TripleA Developer with a Passion for AI: https://forums.triplea-game.org/topic/105/ai-development-discussion-and-feedback

                      C 1 Reply Last reply Reply Quote 1
                      • C Offline
                        Cernel Moderators Lobby Moderators @redrum
                        last edited by

                        @redrum Maybe he just right-click deleted the whole TripleA folder instead of uninstalling it? Not sure if this would matter, anyways.

                        redrumR 1 Reply Last reply Reply Quote 0
                        • redrumR Offline
                          redrum Admin @Cernel
                          last edited by redrum

                          @Cernel I'd recommend running the uninstall then deleting any remaining folders (which should in theory be empty after the uninstall).

                          TripleA Developer with a Passion for AI: https://forums.triplea-game.org/topic/105/ai-development-discussion-and-feedback

                          HeppsH 1 Reply Last reply Reply Quote 0
                          • HeppsH Offline
                            Hepps Lobby Moderators @redrum
                            last edited by

                            @redrum I have now uninstalled all versions of the game.

                            I even deleted the triple A folder in the user.

                            Now when I download the stable I no longer have a single map in my downloaded maps folder. Nor can I even down load a single map.

                            "A joyous heart sours with the burden of expectation"
                            Hepster

                            1 Reply Last reply Reply Quote 0
                            • HeppsH Offline
                              Hepps Lobby Moderators
                              last edited by

                              Now even with a fresh install and every other version uninstalled... this is what happens when I try to download maps

                              cd831e8b-9d93-443d-83b8-1ed66f7464d1-image.png

                              "A joyous heart sours with the burden of expectation"
                              Hepster

                              HeppsH 1 Reply Last reply Reply Quote 0
                              • HeppsH Offline
                                Hepps Lobby Moderators @Hepps
                                last edited by

                                @Hepps Even though there is no longer any trace of the Prerelease on my system any longer.

                                "A joyous heart sours with the burden of expectation"
                                Hepster

                                redrumR prastleP 2 Replies Last reply Reply Quote 0
                                • redrumR Offline
                                  redrum Admin @Hepps
                                  last edited by

                                  @Hepps Ok. Let's check some of your Engine Preferences. Can you check Engine Preferences > Testing > Map List Override and make sure that is blank like this:
                                  a34269be-b05b-4644-aa8b-b26d408d6a1e-image.png

                                  TripleA Developer with a Passion for AI: https://forums.triplea-game.org/topic/105/ai-development-discussion-and-feedback

                                  1 Reply Last reply Reply Quote 3
                                  • prastleP Offline
                                    prastle Lobby Moderators Admin @Hepps
                                    last edited by

                                    @Hepps YOU BROKE IT! 🙂

                                    If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

                                    1 Reply Last reply Reply Quote 2
                                    • HeppsH Offline
                                      Hepps Lobby Moderators
                                      last edited by

                                      Problem solved

                                      Don't ever remember making any changes to that... but that was what it was.

                                      "A joyous heart sours with the burden of expectation"
                                      Hepster

                                      redrumR 1 Reply Last reply Reply Quote 2
                                      • redrumR Offline
                                        redrum Admin @Hepps
                                        last edited by

                                        @Hepps Yay! Its ok. We can just blame @prastle and go on our merry way now.

                                        TripleA Developer with a Passion for AI: https://forums.triplea-game.org/topic/105/ai-development-discussion-and-feedback

                                        prastleP HeppsH 2 Replies Last reply Reply Quote 3
                                        • HeppsH Offline
                                          Hepps Lobby Moderators
                                          last edited by

                                          Thanks guys for helping.

                                          "A joyous heart sours with the burden of expectation"
                                          Hepster

                                          1 Reply Last reply Reply Quote 1
                                          • prastleP Offline
                                            prastle Lobby Moderators Admin @redrum
                                            last edited by

                                            @redrum 🙂 off topic but any thoughts on this yet?
                                            Future for tripleawarclub.org domain
                                            https://forums.triplea-game.org/post/28851

                                            If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

                                            1 Reply Last reply Reply Quote 0

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