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    Password reset

    Scheduled Pinned Locked Moved Player Help
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    • I Offline
      IcyFirefly
      last edited by

      Hello, I am trying to reset my password cause I forgot it and it says a temporary password has been sent to the email, but one never arrives, I have tried a couple times over the last couple days but one never comes, I’ve checked my spam and promotion tabs and all that stuff and it’s jus not coming through, any ideas how to get that password reset? Thanks!

      B PantherP K 3 Replies Last reply Reply Quote 2
      • B Offline
        beelee @IcyFirefly
        last edited by

        @icyfirefly

        Hi

        Will ping @Panther for you

        1 Reply Last reply Reply Quote 2
        • PantherP Offline
          Panther Admin Moderators @IcyFirefly
          last edited by Panther

          @icyfirefly

          As you are able to post on the forum I can assume, that you are talking about the TripleA-lobby?

          I have just tried it out myself - and I cannot reproduce the issue, as I was successfully able to change my password, receiving the confirmation email sent out by the server.
          Maybe try out an account with a different email address / from a different email provider.

          Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

          1 Reply Last reply Reply Quote 0
          • K Offline
            Kakarrot1138 @IcyFirefly
            last edited by

            @icyfirefly I have the same issue. I tried to reset it twice, and never got an email. Upon trying it a third time, it says "Error, too many password reset attempts". When I tried with a different email, it said it wasn't a valid username/email combo, so that means I did have the right username/email combo when trying to reset before.

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