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    Read First!

    Scheduled Pinned Locked Moved Bug Reports
    24 Posts 6 Posters 14.5k Views 6 Watching
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    • LaFayetteL Offline
      LaFayette Admin @ubernaut
      last edited by

      @ubernaut said in Read First!:

      @LaFayette maybe make an option to choose between current behavior and rudimentary auto report?
      what happens now if someone tries to report a bug and doesn't have a github account?

      Current behavior in 1.9 is typically "here is a link for reporting bugs".
      The auto-report uses the triplea 'bot' account from the backend and does not rely on a personal github account.

      You can see some examples of what an auto-report looks like when it lands in github issues here:

      • https://github.com/triplea-game/test/issues/54
      • https://github.com/triplea-game/test/issues/51
      ubernautU 1 Reply Last reply Reply Quote 0
      • ubernautU Offline
        ubernaut Moderators @LaFayette
        last edited by

        @LaFayette so currently there is an auto report option for people without github accounts? if so im not sure i understand how 1 is different from 2.

        "You should never have told me horses sleep standing up, it gave me a mental block." - Mister Ed

        LaFayetteL 1 Reply Last reply Reply Quote 0
        • LaFayetteL Offline
          LaFayette Admin @ubernaut
          last edited by LaFayette

          @ubernaut The auto-report sends data to the TripleA backend which uses its own github account to create the ticket. So yes, no github account required.

          Re: 1vs2 - Option 2, currently you have to have a java exception for the auto-report window to show up. Option 1 is in addition to option 2 and would replace the "report a bug" menu item to instead show the auto-report window. Today and with option 2, the 'report a bug' menu item just gives you a link.

          ubernautU 1 Reply Last reply Reply Quote 2
          • ubernautU Offline
            ubernaut Moderators @LaFayette
            last edited by

            @LaFayette gotcha thanks seems like 1 would be better unless you figure more people would opt for the auto report even though they have github accounts.

            "You should never have told me horses sleep standing up, it gave me a mental block." - Mister Ed

            LaFayetteL 1 Reply Last reply Reply Quote 0
            • LaFayetteL Offline
              LaFayette Admin @ubernaut
              last edited by

              @ubernaut I don't think creating a github account is actually a barrier for most people. Those participating on the forum here, I respect that the half dozen do not want to divide their attention just as I don't want to divide my attention between most locations.

              The real problem with a free-form auto-report feature is ensuring there is good quality to the bug report. The github bug report gives you a series of optional questions that make it easy to know what to include. Without that, a free-form field becomes very daunting to know what to include. If not daunting, there is no way to track it back to someone, so we can't ask for a save-game, or maybe even which map, which phase of game play.

              I tried to create a UI that would help guide a user through that series of questions, it started to seem like a lot. In the end the effort is duplicated some, if creating an account on github is too much, there likely is not going to be enough follow-up for a free-form bug report.

              1 Reply Last reply Reply Quote 0
              • LaFayetteL Offline
                LaFayette Admin
                last edited by

                Just to contrast, on a game-crash, there is a 'java stack trace' which developers can look at without anything else and often create a fix. Hence the current auto-report feature in prerelease can submit that info to the backend without providing any additional information. The extra info is really gravy and helps the dev team know where/how the problem occurred (sometimes necessary, some traces are really hard to reproduce)

                ubernautU 1 Reply Last reply Reply Quote 0
                • ubernautU Offline
                  ubernaut Moderators @LaFayette
                  last edited by

                  @LaFayette makes sense to me 🙂

                  "You should never have told me horses sleep standing up, it gave me a mental block." - Mister Ed

                  1 Reply Last reply Reply Quote 1
                  • ubernautU Offline
                    ubernaut Moderators
                    last edited by

                    i think there is something wrong with the battle calculator currently the one land unit must survive checkbox doesn't seem to have any effect on the results.

                    "You should never have told me horses sleep standing up, it gave me a mental block." - Mister Ed

                    prastleP 1 Reply Last reply Reply Quote 0
                    • prastleP Offline
                      prastle Moderators Admin @ubernaut
                      last edited by

                      @ubernaut and all please read first post!

                      If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

                      prastleP 1 Reply Last reply Reply Quote 0
                      • prastleP Offline
                        prastle Moderators Admin @prastle
                        last edited by

                        @prastle bump link fixed in first post

                        If we open a quarrel between past and present, we shall find that we have lost the future! Sir Winston Churchill

                        1 Reply Last reply Reply Quote 1

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