Log in credentials [Lobby - NOT Forum]

Panther

It would be helpful if you told us the new user name that you created. Thank you.
Also please tell us the exact error message that is given to you.
Have you tried to reset your password?

You said "every time I log out" - this implies that you managed to log in somehow.... how?

AdamF

@panther Now I am getting this. I was able to log in ONLY after creating new user.

AdamF

@panther Adamf6 is the latest uname. Have been through adamf2,3,4,5

Panther

@adamf

I searched through the forum's user database. Unfortunately there are no usernames "adamf#" (# standing fo any number) registered with this forum.

But your error message indicates that you are probably talking about the lobby?
Lobby and forum are independent platforms with individual registration needs.

AdamF

@panther I am indeed talking about the lobby.

Panther

@adamf Good to know. I have edited your thread title to make that clear.
Unfortunately I am not familiar with lobby procedures.

Maybe ask a lobby moderator who is hopefully online and might be able to help.

@beelee @ubernaut can you assist? Or do you know someone currently active there who can look into this issue?

@adamf Good luck, hopefully someone will be able to help you soon.

AdamF

@panther cant get in at the moment

ubernaut

@panther i dont think im in the same lobbby as everyone else i never see anyone but the guy im playing against wen i go in there

beelee

Yea I have my own issues with the lobby. I have to switch to windows to log in.

@AdamF while not ideal, you should still be able to log in anonymously.

I think @LaFayette the dev who undertsands the lobby the best.

Edit
well I was able to log in with windows. I didn't try anonymously though. I had to un check that and then change my name from beelee1 to beelee then it worked.

Tried to login on forum but said my pw was too short lol

Anyway, not much help. There were 12-15 people in there. I can't remember how to take a screenshot in windows. I'll have to look it up

I do remember seeing that "feign" thing in the error on git before. I can't remember what it meant. "Internal server error" I'm not sure about either.

I doubt it's on your end. Maybe the lobby only allows so many names the same with a number after it. Idk. Just speculating.

At any rate I'll make a git issue and link to here.

Edit 2
Here's the issue https://github.com/triplea-game/triplea/issues/13441

I pinged frigoref as he's been fairly active recently. He probably knows what feign and internal server error mean anyway.

LaFayette

The '500' part of that error message indicates a server-side error, usually something kinda bad. I did not observe that when logging in.

The number of 500s in the logs is relatively low.

I see this:

Jun 03 19:02:24 prod.triplea-game.org run_server[48369]: ERROR [2025-06-03 19:02:24,877] io.dropwizard.jdbi3.jersey.LoggingJdbiExceptionMapper: Error handling a request: d2449916c50586c7
Jun 03 19:02:24 prod.triplea-game.org run_server[48369]: ! org.postgresql.util.PSQLException: ERROR: invalid input syntax for type inet: "2600:4041:5d8e:d900:a19e:b761:e274"

Which means that the system does not believe the thing at the end to be a valid IPv6 address. I only see a few of these and rest of the logs look alright..

@AdamF

I log out, my password is not remembered or accepted when I try to log in manually

I want to say the logic is to remember the password only if the login is successful. (Maybe, going off of fuzzy memory here); if you can log in successfully, please let us know if the password is remembered.

Panther

@AdamF

For deeper analyzing your issue it is required that you check your IPv6 address once you experience the issue again.

See https://github.com/triplea-game/triplea/issues/13441

Please post your IPv6 then. Thank you.

LaFayette

@AdamF are you still running into this login issue?

Paolo Carrera

Hello, I'm new of TripleA.
I've created today an account (linux version). I forgot password and requested the reset email (several times) but I did not received any email (I checked spam).

user: grad72

Thanks!

@LaFayette

beelee

Hi @paolo-carrera

If you're trying to access the lobby, you can login anonymously until this is resolved.