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    Password issue

    Scheduled Pinned Locked Moved Player Help
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    • ubernautU Offline
      ubernaut Moderators @bluelionman
      last edited by

      @bluelionman @LaFayette any ideas?

      "You should never have told me horses sleep standing up, it gave me a mental block." - Mister Ed

      1 Reply Last reply Reply Quote 0
      • bluelionmanB Offline
        bluelionman @Beck
        last edited by

        @beck I only seem to have a stored password for here, the forum but nothing stored for the lobby hence doing the forgot password option but the so called temporary password it says I've been sent never arrives, that's the issue I have. If I can't get that I can't ever login in to the lobby.

        Where would you rather be than right here, right now!

        B 1 Reply Last reply Reply Quote 0
        • B Offline
          beelee @bluelionman
          last edited by

          @bluelionman I think you can login to lobby without being registered. Probably need a new name. Unless that changed.

          bluelionmanB 1 Reply Last reply Reply Quote 2
          • bluelionmanB Offline
            bluelionman @beelee
            last edited by bluelionman

            @beelee I know that and do just wanted to be able to login in keep same username as here and so people recognise me if I see a username I recognise for old game-saves - if can ever work out a way how to play old games saved on older versions (1.8 and 1.9).

            My problem is the reset e-mail never comes through - so whats all that about?

            Not in my Junk or Inbox no matter how many times I go through forgot pw option on game thingy yet e-mails from this forum come through fine?

            Where would you rather be than right here, right now!

            B 1 Reply Last reply Reply Quote 0
            • B Offline
              beelee @bluelionman
              last edited by

              @bluelionman yea I remember someone else had that problem and @Panther fixed it for them. I don't remember the solution.

              I would just add a "2" or something simple to the end of your name. When you see someone you know, you can ping them and tell them whats up, although I would expect most to be able to figure out it's you

              PantherP bluelionmanB 2 Replies Last reply Reply Quote 1
              • PantherP Offline
                Panther Admin Moderators @beelee
                last edited by

                @beelee

                What you remember had been a forum password issue.
                I have no solution for lobby related email issues, sorry.
                Maybe related to
                https://forums.triplea-game.org/topic/3061/marti-issues

                Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

                1 Reply Last reply Reply Quote 2
                • bluelionmanB Offline
                  bluelionman @beelee
                  last edited by

                  @beelee Yeah but I guess I just wanted to highlight somethings wrong - I mean is the system actually sending out anything when you say you have forgot ya PW in the lobby and doing the reset thingy.

                  Also is there another way - who runs the game engine - can a manual reset be sent or such - I mean do TripleA want lots of dead accounts - every time someone forgets their pw do TripleA prefer them to just make a new account rather than reset there existing a/c's login?

                  Where would you rather be than right here, right now!

                  B 1 Reply Last reply Reply Quote 1
                  • B Offline
                    beelee @bluelionman
                    last edited by

                    @bluelionman yea sounds like the issue is known about. If not is now 🙂 Those that can fix it are all volunteers. It comes down to a time issue.

                    1 Reply Last reply Reply Quote 2
                    • PantherP Offline
                      Panther Admin Moderators
                      last edited by Panther

                      @bluelionman

                      I have tested the workflow in the meantime. And I immediately found the email including the temporary password in my inbox.

                      Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

                      1 Reply Last reply Reply Quote 2
                      • PantherP Offline
                        Panther Admin Moderators @bluelionman
                        last edited by Panther

                        @bluelionman

                        I just realized that you never indicated the TripleA-version you are using to log in to the lobby.
                        So what is it?

                        Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

                        A 1 Reply Last reply Reply Quote 1
                        • A Offline
                          airwalker Moderators @Panther
                          last edited by

                          @panther I can confirm the issue, nothing arrives to email server as legitimate mail or spam. Possibly an issue sending to cloud email providers? I use Google and it fails. TripleA version 2.5.22294

                          PantherP 1 Reply Last reply Reply Quote 1
                          • PantherP Offline
                            Panther Admin Moderators @airwalker
                            last edited by Panther

                            @airwalker Thank you. So we can conclude that the server sends out the mail that includes the temporary password, but for any reason it does not appear in every user's inbox. That might depend on the user's email provider but might have other reasons, too, of course

                            All in all: Very similar to https://forums.triplea-game.org/topic/3061/marti-issues as stated above.

                            Don't always trust TripleA when it comes to rules questions. Know the rules before you start … and better check what TripleA has done.

                            bluelionmanB 1 Reply Last reply Reply Quote 2
                            • bluelionmanB Offline
                              bluelionman @Panther
                              last edited by

                              @panther My e-mail is hotmail.com and nothing comes thru.

                              This is the engine version:

                              dad06d18-7e94-460b-bc1a-3d24aa9d2a9b-image.png

                              Where would you rather be than right here, right now!

                              1 Reply Last reply Reply Quote 1

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